Verified Reviews of Country Inn & Suites by Radisson Crystal Lake Il
Below are the verified reviews from guests that we have booked recently:
"Front desk crew were friendly and helpful."
Overall Score5.0/ 5
Very clean room, good breakfast, efficient, friendly staff. I will be back there in March.
Gerald R. (Individual traveler, booked 1 room), from
28-Dec-2024 Verified Review, stayed from Tue Dec 24 to Thu Dec 26 2024 at a $122.99 average nightly rate.
"Not worth the money."
Overall Score3.0/ 5
Upon check in the front desk, staff were very rude and barely made any eye contact with me. I found small pieces of trash in my room in the bathroom did not appear to be clean.
Justine W. (Individual traveler, booked 1 room), from
04-Aug-2024 Verified Review, stayed from Thu Aug 01 to Fri Aug 02 2024 at a $174.00 average nightly rate.
"Pleasant Stay in Clean, Updated Hotel"
Overall Score4.0/ 5
Clean, updated facility. Quiet room which I'm always thankful for. Pleasant, helpful staff.
Mary H. (Individual traveler, booked 1 room), from
01-Jun-2024 Verified Review, stayed from Wed May 22 to Fri May 24 2024 at a $112.99 average nightly rate. Response from Management on 04-Jun-2024:
"Very clean and quiet."
Overall Score5.0/ 5
The room was clean, comfortable. The staff was friendly. Location is super close to restaurants and shopping.
Mary M. (Individual traveler, booked 1 room), from
19-May-2024 Verified Review, stayed from Wed May 15 to Mon May 20 2024 at a $117.66 average nightly rate. Response from Management on 04-Jun-2024:
Summary of Verified Reviews
Customer Reviews of Country Inn & Suites by Radisson Crystal Lake Il
Expedia Group verifies all reviews to ensure that the customer has indeed booked on our site. To encourage customers to submit their reviews, we send an email containing a link to evaluate the hotel to which we sometimes attach a reduction or Expedia Rewards voucher to use on a future trip. We post all reviews whether they are positive or negative, to the extent that they respect our
content directives. This monitoring is automated. Any rejection is manually checked and, if maintained, notified to the reviewer by email with reasons. We do not otherwise process changes, nor reviewer contact. We de-list reviews after 4 years, other than for properties having a non-significant number of reviews.
Property Description
Country hospitality with a warm and cozy fireplace that makes you feel not-so-far from home. Complimentary breakfast featuring hot and cold items, fresh baked cookies in the lobby along with fresh fruit and mints. Coffee, tea available 24/7. Free USA Today and local paper. All rooms offer a mini refrigerator and microwave, coffee maker with free coffee, iron, ironing board, and hair dryer. Within walking distance to entertainment, shopping, restaurants, and train station to Chicago.
Amenities / Features
Airport & Shuttle Information
Chicago O'Hare about 1 hour 15 minutes away. Taxi expense about $65 one way.
Local Shuttle Info: Monday-Friday from 7a-5p. Must be reserved in advance. Weekend shuttle available with advance notice.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are
not allowed.
About Country Inns By Radisson
- Great lending library where you can borrow books & return them on next the visit
- Be Our Guest breakfast offering waffles, make-your-own omelete, breakfast burritos, and yogurt parfait
- Grab and go bar options including hot beverages, fruit, and granola bars
- Enjoy Free High-Speed Internet Access
- Fresh cookies in lobby
The Country Inns By Radisson highlights above are subject to change without notice.