Holiday Inn Winter Haven An Ihg Hotel

200 Cypress Gardens Boulevard, Winter Haven, FL 33880 US
View Map Reservations: +1-800-760-7718
3.0 Star Property Near Chain of Lakes Park
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5

Based on 283 guest reviews

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  • Swimming pool
  • Free WiFi
  • Wheelchair-accessible pool
  • Number of outdoor pools - 1
  • Free newspapers in lobby
  • Smoke-free property
  • Free self parking
  • Fitness facilities
Select Your Room:
11/30/2022 - 12/01/2022
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3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Holiday Inn Winter Haven An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"Staff was nice and very helpful."
Overall Score3.0/ 5
Staff was nice and very helpful. They were the big plus.
(Individual traveler, booked 1 room), from US flag
24-May-2022 Verified Review, stayed from Fri May 06 to Sat May 07 2022 at a $187.99 average nightly rate.
"Clean, great location and wonderful staff."
Overall Score5.0/ 5
Stayed here for a volleyball tournament and it was the perfect location. The staff was friendly and everything was nice and clean.
(Individual traveler, booked 1 room), from US flag
09-Jan-2022 Verified Review, stayed from Fri Jan 07 to Sun Jan 09 2022 at a $128.99 average nightly rate.
"To much money."
Overall Score3.0/ 5
I'll need not say I won't stay again.
(Individual traveler, booked 1 room), from US flag
13-Sep-2021 Verified Review, stayed from Tue Aug 31 to Wed Sep 01 2021 at a $148.99 average nightly rate.
"Clean, comfortable bed, fab pillows, nice decor, restaurant convenient and good for what it is. .."
Overall Score4.0/ 5
This is lovely location. Convenient what brings me here. .clean, comfortable bed, fab pillows, restaurant good, nice decor. .love the window coverings.. enjoyed the stay.. have always been a Hampton Fan but, this has changed my thinking. thinking.
(Individual traveler, booked 1 room), from US flag
05-Jul-2021 Verified Review, stayed from Sun Jul 04 to Mon Jul 05 2021 at a $173.99 average nightly rate.
"Wouldn?t stay there again."
Overall Score2.0/ 5
When I booked this hotel I was told there would be a free hot breakfast. Upon check in, I was informed that they don?t have a free breakfast. Got into my room and realized there wasn?t a microwave in the room. I called the front desk and again was told that?s not included in the rooms. After hanging up, I noticed the dial pad on the phone was dirty and there was a disgusting toe nail clipping from a previous customer or maybe the cleaning staff? The floors were dirty and the shower head barely let water out while the shower drain kept water in the tub when it should?ve been draining. For the price I paid, I was very unhappy with my experience. I could?ve gone to a Hilton property for less and gotten more.
(Individual traveler, booked 1 room), from US flag
10-Jun-2021 Verified Review, stayed from Wed Jun 09 to Thu Jun 10 2021 at a $138.99 average nightly rate.
"Escaped in the middle if the night."
Overall Score1.0/ 5
Literally. We left in the middle of the night. Not because we wanted to, because we had to. We checked in on Friday evening and got to our room and all was fine. Within an hour the halls were flooded with high school basketball players in town for a tournament. Not a big deal. Until the yelling, screaming, horse play and door slamming went on and on. 10PM, 11PM, 12AM, 1AM. Finally I called the front desk and asked them if they would come up and specifically speak to the room next to us which was the center of activity. Oh, did I mention we had a connecting door! Hotel staff came up and spoke to them and it took another hour for them to finally quiet down. The next morning at 10AM the exact same thing. I get it. It?s 10AM. I?m fine with some noise. Not a huge issue during the day. What I wasn?t fine with was the noise level or the fact that they were in and out of rooms constantly with the safety latches keeping the doors ajar so they didn?t have to knock or use room keys. After looking out into the hall and witnessing several of them kicking doors open instead of just pushing them open like a normal human I called the front desk and asked for another room. The lady I spoke with was very apologetic and immediately stated ?room 207 again?. She admitted they had numerous calls about the room. She assured us that the coach had been notified and if there were any future issues they would be removed from the hotel. She said she couldn?t move us because the hotel was sold out but she would refund me for Friday night. That was the 7th. Today is the 12th and I have yet to see a refund. We got back from the wedding at 10PM and guess what! More chaos throughout the floor. We called again at midnight and nothing was done. The staff failed to follow through on taking care of the problem. They let the high schoolers run amuck at least throughout the entire second floor and probably the rest of the hotel. I?ve stayed at numerous holiday inns throughout the country and have never had any issues that couldn?t be resolved. But the one in Winter Haven, Fl failed miserably and seems they didn?t really care if we had an issue or not. We packed up our things and left the hotel at 1:30AM after it was obvious the staff was not going to do anything to help. I would have rated this hotel a three or four but due to the staffs lack and caring and inability to solve the problem that they admitted several other guests were also complaining about I gave them a 1. I should have spent the extra $ and stayed at the Marriott but it was too far from the venue. I won?t make that mistake next time.
(Individual traveler, booked 1 room), from US flag
12-May-2021 Verified Review, stayed from Fri May 07 to Sun May 09 2021 at a $156.99 average nightly rate.
"Loud and not restful."
Overall Score3.0/ 5
Although no fault to the staff there was a high school basketball tournament happening near the hotel and there was a team staying on out floor. They were incredibly noisy, yelling and screaming until after 2:30 AM. During the day they were literally kicking the doors or other teammates staying in rooms across the hall from theirs. We called at least three times and asked the hotel staff to address the noise, which they did but it fell on deaf ears. They continued to party all night and gather in the hall several times throughout the day. Constantly in and out of rooms slamming doors. At one point I counted 38 slammed doors in 9 minutes. The hotel did comp us for the first night which we appreciate. And they were well aware if the issue because each time I called they didn?t have to ask what floor or room I was taking about. They even acknowledged they had several calls about the noise. The property itself was fine. The trim was spacious and clean. But the noise was absolutely out of control and they couldn?t seem to address it to the satisfaction of several other guests.
(Individual traveler, booked 1 room), from US flag
08-May-2021 Verified Review, stayed from Fri May 07 to Sun May 09 2021 at a $156.99 average nightly rate.
"Nice Room"
Overall Score4.0/ 5
We had an accessible room. It was spacious and clean. Front desk personnel were very friendly and helpful. Would stay there again.
(Individual traveler, booked 1 room), from US flag
15-Mar-2021 Verified Review, stayed from Sat Mar 13 to Sun Mar 14 2021 at a $129.99 average nightly rate.
"Excellent"
Overall Score5.0/ 5
My stay was for a wedding venue six minutes away, I can say I enjoyed my stay the receptionist that greeted us was very profesional and kind. The room was very modern clean and ready as I checked in.
(Individual traveler, booked 1 room), from US flag
27-Dec-2019 Verified Review, stayed from Thu Dec 26 to Fri Dec 27 2019 at a $99.52 average nightly rate.

Summary of Verified Reviews

87
Excellent

Summary of 648 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 87/100 based on reviews from all travelers.

Very good family hotel. Close to restaurants, bars and shopping areas.

Location

88/100
74 reviews

Well-located, although unfortunately the parking isn't easy. Good area for restaurants and bars, so-so for shopping.

Service

84/100
120 reviews

Reception and housekeeping friendly and relatively professional.

Cleanliness

76/100
110 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are not.

Room

69/100
154 reviews

Acceptable rooms; big, clean, and with great beds. Rooms are poorly-furnished and cleaned, with insufficient A/C. Rooms need regular maintenance. Shower can be a problem.

Breakfast

52/100
64 reviews

Breakfast is decent but expensive.

Value

46/100
49 reviews

Value for money could be better. High priced breakfast. Affordable food.

Rated 82/100 based on reviews from families.

Pleasant entrance area. Clean hotel facilities.

Location

87/100
41 reviews

Well-located, although unfortunately the parking isn't easy. Shopping is ok.

Service

85/100
47 reviews

Friendly service.

Cleanliness

76/100
50 reviews

Clean hotel facilities. Clean rooms.

Room

66/100
66 reviews

Rooms are alright, but bathrooms are not great. Large, clean rooms with excellent beds. Shower can be a problem.

Breakfast

51/100
26 reviews

Breakfast is decent but expensive.

Value

49/100
20 reviews

Value for money could be better. High priced breakfast.

Rated 88/100 based on reviews from couples.

Friendly service. Great location.

Location

87/100
10 reviews

Great location.

Service

85/100
10 reviews

Friendly service.

Cleanliness

75/100
12 reviews

Clean rooms.

Comfort

72/100
9 reviews

Comfortable rooms and beds.

Room

64/100
13 reviews

Tidy rooms with excellent beds.

Breakfast

49/100
9 reviews

Breakfast can be improved.

Value

41/100
5 reviews

Value for money could be better.

Rated 77/100 based on reviews from all travelers.

Very good family hotel. Close to restaurants, bars and shopping areas.

Location

88/100
69 reviews

Well-located, although unfortunately the parking isn't easy. Good area for restaurants and bars, so-so for shopping.

Service

83/100
107 reviews

Friendly service and great reception. Service described as unprofessional, but alright housekeeping.

Cleanliness

81/100
99 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are not.

Room

68/100
146 reviews

Acceptable rooms; big, clean, and with great beds. Rooms are poorly-furnished and cleaned, with insufficient A/C. Rooms need regular maintenance. Shower can be a problem.

Breakfast

58/100
61 reviews

Decent and moderately priced breakfast.

Value

51/100
47 reviews

Fairly good value for money. Acceptable breakfast prices. Affordable food.

Rated 81/100 based on reviews from families.

Pleasant entrance area.

Location

88/100
36 reviews

Well-located, although unfortunately the parking isn't easy. Shopping is ok.

Service

86/100
39 reviews

Friendly service.

Cleanliness

81/100
40 reviews

Clean hotel facilities. Clean rooms.

Comfort

68/100
38 reviews

Spacious, moderately comfortable rooms with excellent beds, but noise problems.

Room

64/100
60 reviews

Rooms are alright, but bathrooms are not great. Large, clean rooms with excellent beds.

Breakfast

53/100
24 reviews

Breakfast is decent but expensive.

Value

50/100
19 reviews

Fairly good value for money. High priced breakfast.

Rated 84/100 based on reviews from couples.

Friendly service. Clean.

Location

87/100
10 reviews

Great location.

Service

85/100
10 reviews

Friendly service.

Cleanliness

75/100
12 reviews

Clean rooms.

Comfort

72/100
9 reviews

Comfortable rooms and beds.

Room

64/100
13 reviews

Tidy rooms with excellent beds.

Breakfast

53/100
8 reviews

Breakfast is average.

Rated 91/100 based on reviews from all travelers.

Very good family hotel. Close to restaurants, bars and shopping areas.

Service

85/100
12 reviews

Friendly service.

Cleanliness

69/100
9 reviews

Room cleanliness is acceptable.

Room

65/100
6 reviews

Room cleanliness is acceptable.

Rated 85/100 based on reviews from families.

Fantastic service.

Service

84/100
7 reviews

Fantastic service.

Cleanliness

69/100
8 reviews

Quite clean.

Room

64/100
5 reviews

Room is all right.

Review Semantics by TrustYou

Property Description

With a stay at Holiday Inn Winter Haven, an IHG Hotel, you'll be centrally located in Winter Haven, within a 10-minute drive of LEGOLAND® Florida and Winter Haven Women's Hospital. This hotel is 0.4 mi (0.7 km) from Chain of Lakes Park and 0.6 mi (1 km) from Baycare Womens Hospital.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.

Make yourself at home in one of the 112 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Chain of Lakes Park - 0.7 km / 0.4 mi
Winter Haven Women's Hospital - 0.8 km / 0.5 mi
Baycare Womens Hospital - 0.8 km / 0.5 mi
Indigo's Family Fun Center - 1.2 km / 0.7 mi
Winter Haven Hospital - 2.9 km / 1.8 mi
LEGOLAND® Florida - 5.2 km / 3.2 mi
Lake Conine - 5.5 km / 3.4 mi
Willowbrook Golf Course - 8.8 km / 5.5 mi
Cypresswood Golf and Country Club - 11.5 km / 7.1 mi
Lake Henry Golf Club - 13.4 km / 8.3 mi
Eagle Ridge Mall - 15.3 km / 9.5 mi
Mary Holland Park - 17.3 km / 10.8 mi
Bartow Regional Medical Center - 17.4 km / 10.8 mi
Polk County Historical Museum - 18 km / 11.2 mi
City of Bartow Golf Course - 18.2 km / 11.3 mi

The nearest airports are:
Orlando Intl. Airport (MCO) - 79.4 km / 49.4 mi
Kissimmee, FL (ISM-Kissimmee Gateway) - 58 km / 36 mi
Avon Park, FL (AVO-Avon Park Executive) - 58.3 km / 36.2 mi

The preferred airport for Holiday Inn Winter Haven, an IHG Hotel is Orlando Intl. Airport (MCO).

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Winter Haven? This hotel has 700 square feet (65 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Number of meeting rooms - 1
  • Wheelchair-accessible path to elevator
  • Conference space size (meters) - 65
  • Swimming pool
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Wheelchair-accessible pool
  • Number of bars/lounges - 1
  • Wheelchair-accessible public washroom
  • Number of outdoor pools - 1
  • In-room accessibility
  • Internet access in public areas - high speed
  • Wheelchair accessible parking
  • Free newspapers in lobby
  • Roll-in shower
  • Total number of rooms - 112
  • Number of floors - 5
  • Professional property host/manager
  • LGBTQ friendly
  • Off-street parking
  • Luggage storage
  • Express check-out
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Wheelchair-accessible meeting spaces/business center
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Free self parking
  • Fitness facilities
  • Conference space
  • Conference space size (feet) - 700
  • 24-hour business center

Airport & Shuttle Information

Tampa International Airport (50 miles), Orlando International Airport (50 miles)

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

We offer two breakfast options. A hot breakfast buffet for $9.99 per person or Ala Carte menu service.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pets not allowed

Service animals only.

Parking Info

No charge for parking

Internet / WiFI

Free Wi-Fi in all private and common areas of the hotel.

Misc Fees / Policies

You'll be asked to pay the following charges at the property:

  • Deposit: USD 0.00 per accommodation, per stay

We have included all charges provided to us by the property.

  • Pool access available from 9 AM to 9 PM.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast.
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Property confirms they are implementing enhanced cleaning measures

About Holiday Inn

  • Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
  • Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
  • Free high-speed internet access
  • Restaurants and bars on-site with good food and drinks for all ages
  • Indoor or Outdoor swimming pools based on location
  • Great exercise facilities
  • Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.

The Holiday Inn highlights above are subject to change without notice.

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